I tried to withdraw money three weeks ago. I sent them an email asking what's up and this is the response I got (I am copying it exactly from my screen):
Hello Brian,
Thank you for contacting Full Tilt Poker Support.
We certainly understand your frustration surrounding the issue of your
Bank Transfer withdrawal, as well as your urgency to receive your funds.
Regrettably at this time however, we are unable to provide you with an
exact date of when you can expect your withdrawal. We are in contact
with our processor and are doing everything we can to ensure that your
funds reach you as quickly as possible.
Please be assured that your funds are safe and all transactions are
being processed in the order they have been received.
The issue that has been affecting Bank Transfers has been an industry
wide issue, and there are many people working to correct this problem.
It is because of these recent delays that the Bank Transfer withdrawal
option is *temporarily* suspended. We understand the importance of
providing our players with a steady and reliable withdrawal source and
we are making progress to ensure we can provide such accommodations to
our valued players.
Full Tilt Poker remains committed to serving our American players and
understands that recent online gaming developments, as well as choices
made by certain payment processors have been a major inconvenience.
It is logical that ePassporte's decision to halt all service to the
online gaming community has added to the current demand for Bank
Transfer services, and although this payment method remains in it's
testing phase, we are confident that the entire payment system can be
streamlined moving forward.
Again, we're sorry we can't offer you any further information regarding
this issue at this time. Please take comfort in knowing there are many
people working right now to correct this problem and we hope to have the
issue resolved as soon as possible.
Thank you for your continued patience and cooperation, Brian.
Kind regards,
Erin
Full Tilt Poker Support