Poker Players Alliance Forums » PPA Online Site Updates

Technical Issue: Upgrades to PPA Premium Online Memberships

(2 posts)
  • Started 1 year ago by PPA Administrator
  • Latest reply from PPA Administrator

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  1. When: Members upgrade to or join as a PPA Premium Online Membership

    Error: Payment is processed however the member status is not updated in the PPA Member Profile. Did not receive confirmation email from PPA regarding upgraded membership.

    Status: Issue has been reported and is being investigated.

    note: PPA has all payment transactions and will upgrade affected members manually if necessary.

    Posted 1 year ago #
  2. Update: The problem has been resolved for upgrades submitted after 07/07/08

    Affected Members are those who attempted to upgrade between 06/16 and 07/07. We are manually processing upgrades for all affected members who will receive confirmation by the end of the week.

    We appreciate your patience.

    Posted 1 year ago #

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